Store Manager

Full Time
Chiswick
Posted 4 days ago
Job description

Find a job you love and you’ll never work another day in your life!

It’s our mission to make the best chocolates on the planet. To do that, we need the best people. That’s why, like our recipes, if you’ve the right ingredients, we’ll invest our time and attention to make sure you reach your potential.

We´re currently looking for a business minded, confident leader with spirit and passion in line with our products, people and values to join our Chiswick High Road as Store Manager.

Our Managers are strong, commercial leaders who can inspire, coach and develop their team members to drive sales & deliver 100% happiness to all our guests.

SHOW US HOW IT´S DONE

  • Drive team performance through effective communication of HC vision and goals
  • Provide excellent leadership and develop high-performing teams
  • Drive store sales and profit plan and take action to maximise performance
  • Ensure that store sales targets and KPIs are achieved and even exceeded through clear and effective communication to the team
  • Maximise all commercial opportunities in-store through timely implementation of HC promotions, offers and marketing initiatives
  • Create an environment that delivers 100% happiness to all our guests and exceeds their expectations

WHO YOU ARE & WHAT YOU HAVE

  • Established Manager with strong experience in a seasonally busy environment, ideally within a luxury brand or retailer
  • Experienced in a bespoke selling environment with a high level of demonstrable guest interaction
  • Leader with spirit and passion in line with our products, people and values
  • Evidence of leading and managing a high-performing team to deliver results
  • Flair for HC products and an affinity with our guests

WORKING AT HOTEL CHOCOLAT

For your hard work and commitment we will give you:

  • Competitive salary
  • Incentives based on performance
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.
  • Excellent staff discount:
    • 50% unlimited discount on products
    • 50% discount in cafes and restaurant
    • 70% discount of a stay in our Hotel in St Lucia
  • A chance to work in an exciting, innovative and expanding company

At Hotel Chocolat, every individual is treated with respect, equality and grace. Our mantra? Be brave. Be kind.

This People Pledge is underpinned by our values of Originality, Authenticity and Ethics.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique.

Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another.

This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.

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