Rock Inbound Sales Agent

Full Time
£20,000 a year
Posted 5 days ago
Job description

We are currently on the lookout for enthusiastic, driven Insurance Representatives to join our expanding business. If you are customer focused, enthusiastic and enjoy working to targets this could be the role for you! All you'll need is previous contact centre experience, an internet connection and a quiet office space to work, and we’ll provide the rest!

Who are we?

Staysure is the UK’s leading insurance provider, and we pride ourselves on being able to provide travel insurance for everyone, particularly those with medical conditions who want exceptional service and the confidence to know they are in safe hands.

We have been selling award-winning insurance products and services since 2004 and have an exciting portfolio of market leading brands including Avanti, Paying Too Much, Petsure, ROCK and the newest addition WAPP. We have continued to grow and expand even during the pandemic and there really has never been a more exciting time to join us.

The role.

We are looking for experienced agents to take calls from prospective holiday goers looking to obtain travel insurance and from customers looking for advice and information about their current policies. We will give you full training and support to help you succeed and provide opportunities to forge a long-term career with us. We are expanding rapidly and are very excited about our growth plans - and need the right people to help us achieve these.

About you.

You will have worked in a similar role previously handling several call types across different brands and you have first-hand experience working across multiple platforms. You’ll be brilliant when it comes to detail and have great listening skills; giving our customers the peace of mind they are looking for.

You’ll be someone who is constantly striving to improve the service you offer as our customers are at the heart of what we do, it’s really important to us that our customers are happy with their product and your outstanding service.

You will also have hands on experience of using Microsoft tools, including Outlook and Teams.

The Rewards

  • £20,000 starting salary with OTE and bonus up to £26,400
  • Career development
  • Free gym membership (taxable benefit)
  • Private Health Cover
  • Discounted travel insurance
  • Access to Perkbox from day 1
  • Tech bundle

Our contracts would be offered on a full-time permanent basis, working 37.5 hours per week across the opening hours of our business: Monday - Friday 8.30am - 8pm, Saturday 9am - 6pm and Sunday 10am - 4pm.

If you have experience of working in a customer focused environment, love talking to people, supporting them to get the best products to meet their needs and want to be part of a people focused business then we would like to hear from you!

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