Call Centre Advisor

Full Time
£30,000 - £40,000 a year
Posted 18 days ago
Job description


This is your opportunity to join one of the fastest-growing businesses in the South-West.

Having recently been one of The Times' top 100 businesses to work for, and holding an Investors in People accolade, Middletons Mobility are looking for ambitious, hard-working individuals to join our growing, aspiring team.

At Oak Tree Mobility we are passionate about providing comfort, freedom, quality and value. We’ll give you every chance to build a solid, rewarding career and become a much-loved part of a growing team.

Since 2008, the Group has been an award-winning independent retailer of quality rise and recline furniture and scooters to the growing older market. We’ve successfully secured an investment of £3.9m with a large institutional investor to fund a national store roll-out and put us on the map as the premier retail destination in our sector.

What would I be doing at Oak Tree Mobility?....

Working within our sales office, our Telesales Executives play a fundamental role in the business, being the first port of call to our customers. Your day-to-day role would include:

  • Working in the sales office as part of the telesales team
  • Receiving inbound calls and making outbound calls to existing customers (warm leads only)
  • Building rapport with customers
  • Explaining the company and product benefits
  • Booking appointments to show the customer products


That sounds amazing, am I right for you?

Our employees come with a wealth of different experiences and whilst call centre and/or telesales experience is desirable it is not essential. We're looking for individuals who:

  • Have an excellent telephone manner
  • Are able to build rapport with customers along with being patient
  • Are reliable, trustworthy and motivated
  • Strive to achieve both personal and team targets
  • Have a positive attitude
  • Are computer literate


What will I get in return?

  • Work in a central state-of-the-art office
  • Full induction training an ongoing support from a training team
  • Progression opportunities - we promote our talent from within
  • Frequent team and individual competitions and incentives
  • Lucrative commission structure
  • Company performance bonuses
  • Pension scheme
  • Limited private health coverage
  • Overtime offered
  • Quarterly company parties

Hours: Monday-Friday 9:00am - 5:00pm. You must be prepared to work every other Saturday for which you receive a day in lieu during that week.

Salary: the basic salary is £20,000 with a healthy commission scheme and realistic earnings of £30,000-£40,000.

If this sounds like somewhere you want to work then we want to hear from you!!!!

Additional keywords: call centre agent, contact centre advisor, call centre advisor, call centre sales advisor, contact centre agent, telesales executive, inbound, outbound

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