Full Time
£24,228 - £25,675 a year
Posted 8 days ago
Job description
Enfield Heart Failure service takes referrals from GPs and Acute Trusts to support people manage their heart failure in the community.

Working at Lucas House (with some occasional home working possible) in Edmonton, you will support the team with daily admin tasks, processing referrals and eroster.

For this post, the following are essential:
  • Excellent communication skills
  • Awareness of basic clinical terminology
  • Strong work ethic
You will be required to meet the administration needs of the team. You must have excellent communication skills and a professional telephone manner. A strong work ethic is essential, and in return we offer development opportunities and a better work life balance than many traditional roles.

The administrator role will include uploading referrals, booking appointments and discharges via Rio, Requesting additional information to support the referrals. Creating agenda’s for team meetings and taking minutes. Assisting with the ordering of supplies, and organising archiving and much more

In return for your skills and dedication to the team and our patients we endeavour to provide:
  • A supportive environment to learn and develop your new skills.
  • Training above and beyond statutory and mandatory training.
  • An emphasis on a good work life balance including meal breaks to enable staff to perform at their best
  • A full NHS benefits package plus a lease car option
Barnet Enfield and Haringey Mental Health Trust is a multiple award-winning, combined mental health and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North London with over 3000 staff delivering a range of mental health and community services to a population of over one million.

In Enfield, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care

Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently. This includes keeping Rapid response data information up to date and summarised as requested by line manager.

Ensuring patient referrals are handed over to the Clinical staff with all necessary information at a timely manner as agreed by the team.

Maintain annual leave records for the team, liaising with Line Manager and other managers to ensure appropriate and continuing cover.

To receive telephone calls and emails from outside agencies, deal with them if possible or refer on as appropriate with a high degree of tact, diplomacy and confidentiality.

Ensure good working relationships with all staff, the organisation and outside agencies.

Maintain good standards of professionalism.

Operate a desktop PC, drafting and typing of letters, typing of assessments, reports and any general correspondence as requested by the team/manager

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